Support Specialist

За компанијата: Axapta Masters is a Gold Microsoft Partner focused on the “sharp-end” of designing, managing and delivering Microsoft Dynamics 365 implementations, integrations, development, support, upgrade and data... повеќе за компанијата »
  • Објавен пред една недела
  • Axapta Masters
  • Активен до 02.12.2021
  • Позиција: Програмер/информатичар
  • Локација: Скопје

Активни огласи од Axapta Masters:

Software Developer - System Administrator

Support specialist

Axapta Masters is an IT development and consultancy company focused on the sharp-end of designing, managing, and delivering Microsoft Dynamics AX and CRM implementations, development, support, and upgrade services.
Working with many clients from the EU and USA, we have become a leader in Macedonia for supporting Microsoft Dynamics systems.

We are always looking for perspective and talented people who want to advance their career options and to work on international projects. 
Due to the increased workload and new projects, we are looking for a Support specialist.

Working with us means working on international clients' projects, working in a friendly environment, and a dream team with a 'sharing knowledge' culture. To apply, send us your CV at  [најави се за да го видиш е-маилот]  with the subject “Support specialist

Department: Support

Project Location(s):Skopje, Macedonia

Education: Bachelor's Degree

What We Offer

  • A full-time position that comes with a competitive salary and individual performance evaluation policy
  • Opportunity to gain international business experience working for world high-class companies
  • A dynamic, friendly, and supportive environment with a dream-team and a ‘sharing knowledge’ culture
  • Professional and personal growth training policies with additional courses and certifications
  • Flexible working hours and a work-from-home possibility
  • Additional private health insurance
  • Fitness & wellness center to use
  • High-quality business equipment and cozy office space, with refreshments and fruits included
  • Two Annual team-buildings and regular internal social and sport team events (not included due to Covid-19 pandemic)

Your Skills and Expertise

  • Strong interpersonal, organization, and time management skills
  • Ability to think strategically and problem solve, and develop solutions in real-time
  • Proficient in Microsoft Office applications
  • Ability to multitask and perform in a dynamic work environment
  • Ability to communicate in a professional manner both verbally and in writing
  • Ability to work non-traditional hours as needed
  •  Excellent interpersonal and collaborative skills
  • Advanced spoken and written English

Your Responsibilities

  • Possessing specialist knowledge of operating systems, devices, applications, and software
  • Providing technical support to teams within the organization, and to external clients when required
  • Answer queries and monitor issues with software applications and escalate or close tickets, as necessary
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Developing reports for teams across the business