We are looking for an awesome:

Business analyst / implementation consultant

What you will be doing (hopefully):

• Work cross-functionally internally and externally to ensure that requirements are met and completed on schedule,
• Prepare and manage project plans for onboarding new clients,
• Identify risks and dependencies for implementation. Follow-up with customer to resolve,,dependencies and manage issues and bottlenecks in the implementation process,
• Keep leadership informed of key issues that may impact project completion, or other results.
• Responsible for the quality, accuracy, completeness and usability of the documentation,
• Communicate with the support team to analyze issues, dependencies and risks and work with product owners and development team to plan solutions and improvements,
• Act as a communication bridge between management and customers.

What you should know/have:

• Strong organizational skills and attention to detail required to drive multiple complex implementations simultaneously,
• Strong interpersonal skills to facilitate extensive interactions in a matrixed organization, and with multiple large-scale customers,
• Outstanding customer-facing skills. Proven experience in working on client site are highly desirable,
• Ability to work independently, be resourceful, and self-accountable for achieving implementation and customer satisfaction targets,
• Strong verbal and written communication skills to regularly communicate with executive leadership internally and externally,
• Fluent in Macedonian and English language.

It would be EXTRA if you have any of the following:

• Expertise in technical analysis of large-scale software development projects,
• Knowledge regarding hospital/clinical workflows and processes,
• Project management certificate,
• Experience implementing healthcare software solutions or working at health institution using comprehensive software solutions to manage the processes,
• Experience in QA role for enterprise grade software project,
• Great sense of humor, but to actually have one, not just to think you have one (that would be worse than having none :)

All job applications will be treated with strict confidentiality..The compensation plan is based on experience.
Only candidates who make the shortlist will be contacted.

Location: Skopje, Macedonia