За компанијата: BtoBet is a pioneer in the sports betting and online casino technology solutions, providing award winning sports betting and online casino solutions and a full range of management services to our partners. The... повеќе за компанијата »

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BtoBet, a leading iGaming technology and platform provider, is seeking to recruit a Customer Relationship Manager to join its ranks on a full-time basis. The role description entails thru understanding of the company’s business model (technical and financial) to secure quality in the management of the clients and partners.

As a Partner Relationship Manager in Btobet, you should be an excellent communicator, able to work with technical and finance teams and build bond with partners. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Ultimately, you’ll maintain strong relationships and keep our partners satisfied and engaged with our products and services in the long-run.

Your Key Responsibilities:

• Build the best long-term business relationships with our b2c operators,
• Identify and explore all business opportunities with new and existing clients,
• Monitor business performance, analyse and report on key performance indicators (KPIs), and present these during regular client reviews,
• Support customers in regulated markets and drive new revenue growth,
• Plan and push promotional activities with clients to maximize our returns,
• Handle and prioritise client requests and coordinate with internal teams on a daily basis,
• Close cooperation with other account managers and product teams and taking care of the prompt flow of information,
• Have fun, make suggestions and bring new and exciting ideas to the team!

What we want you to bring to the team:

• Be punctual and organized,
• Have previous experience in iGaming or similar industry,
• Ability to understand the markets, our competitors, and trends within the industry,
• Strong communication and networking skills,
• Ability to build a business and interpersonal relationships,
• Advanced computer skills and proficiency in a range of software applications

Requirements:

• At least 2 years’ experience in Account Management of international customers in the Online Gaming industry – a must
• Excellent English level (written and spoken) – a must
• Еxcellent Spanish(written and spoken) – a must
• Previous experience in an e-commerce/e-gaming company
• BA/BS degree – advantage
• Client-facing work experience
• WordPress experience/ basic HTML knowledge – preferable – an advantage
• Previous experience in Project Management – an advantage
• Previous sales experience – an advantage
• Familiar with Microsoft Office (namely Word, Excel, PowerPoint)
• Ability to work in a fast-paced environment, multi-task and work well under pressure.
• High business and service orientation
• Strong analytical and problem-solving abilities
• Strong team player, excellent interpersonal skills, self-motivated, detail oriented.

Job Type: Full-time

 

If you think that you fit the role requirements we’d like to meet you.

Аpply now and start your BtoBet journey!

 

Only short listed candidates will be contacted!