TITLE: Customer Service Representative German and Spanish Speaking

Position: German and Spanish Speaking Customer Service Representative

About the Job:

We are looking for positive, self-motivated, professional, kind and open-minded Representatives that can deliver exceptional and the best service ever seen before.
We are a company that has international targets and modern global thinking oriented, bringing the best ambience for our Representatives.

Communication abilities:

For German Speaking:

Excellent communication skills in German, written and verbal (C1 and C2 has an advantage)

For Spanish Speaking:

Excellent communication skills in Spanish, written and verbal (C1 and C2 has an advantage)

 

General Communication abilities:

In a considerate and timely manner, effectively resolve customer questions via chat, phone, or email

Good comprehension skills - the ability to clearly understand and state the issues raised by customers

Good composition skills - emphasize the ability to write a grammatically correct, concise, and accurate responses

Compose thoughtful, personalized responses to a variety of customer requests

Work effectively in both a team and an independent setting

 

Computer Skills:

Knowledge of how to use a desktop computer system

Excellent typing abilities

Demonstrates the ability to navigate websites successfully

Exhibits an ability to learn through a variety of media

 

Problem Solving Skills:

Detail-oriented and organized

Ability to remain calm in highly escalated situations

Approaching customer issues in a rational, logical and alytical method

Effective problem-solving abilities including decision-making, time management, and immediate prioritization of tasks as they are assigned

What we offer:

Attractive salary of 500€

Daily delicious meal

Professional Training

Amazing and positive atmosphere at work

Opportunities to grow career and position wise within the company

Interested candidates please send CV to the following email:

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