*Call Center Representative Turkish Language; Applicants must be Skopje located Only

* Working hours: 11:00h-19:00pm

* One day off which will be rotating

We are looking for a polite, professional Call Center Representative that will be the Key to delivering exceptional customer service to its current and potential clients. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. The candidate needs to be customer-focused, detail oriented and efficient.

Call Center Representative Responsibilities:

  *Manage large amounts of inbound and outbound calls in a timely manner.

   *Follow communication “scripts” when handling different topics.

    *Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

    *Engaging in active listening with callers, confirming or clarifying information

What we offer:

• Competitive Salary Package;
• Meal provided at work;
• Nice working conditions;