За компанијата: Ние сме страстни за монетизација на содржини и се грижиме за нашите клиенти и крајните корисници. Ние помагаме во поставувањето и растот на периодичните приходи за секоја компанија што сака да овозможи...
повеќе за компанијата »Synergy Sports is a market-leader in automated-video production for indoor sports. It allows fans, players, teams, leagues, federations, coaches, officials, marketeers and even broadcasters the opportunity to access high-quality video content in real-time to accomplish their own set of goals & objectives.
As a Live Production Analyst you will:
- Follow processes, procedures and workflows and keep up to date with new updated procedures
- Pre check games-Monitor system events prior to live games
- Monitor all defined Live games
- Create and escalate support tickets as necessary
- Follow up on tickets previously opened
- Keep up to date with all internal new product features and past week issues
- Capture knowledge from new issue resolution and share in the Knowledge Base
- Remotely set up cameras in new sports arenas
- Work hours: 2 days throughout the week 14:30-22:30
Requirements:
- Excellent spoken and written English
- Any other language is a plus
- Familiarity with IT systems
- Autonomous; positive and analytical mindset; self-starter; a customer-oriented person
- Ability to clearly analyze and document customer issues
Brownie points for:
- Bachelor/Diploma in Computer science (or equivalent experience)
- Networking/ Linux OS
- Ability to translate technical solutions into non-tech vocabulary
- Good communication skills
- Familiarity with video and photography
- Knowledge transfer enthusiast
- Working in a procedural environment
- Appreciation for sports
What's in it for you:
- Be a part of a vibrant and highly motivated team
- Friday company lunches, endless snack supply, variety of drinks available at all times
- A great working atmosphere and regular company and team events, holiday celebrations, parties, happy hours and many other fun activities
- Awesome office space in Skopje within walking distance to shops, bars, restaurants and more.
APPLY HERE: https://bit.ly/3dmEthL