Our company Euroanswer is leader in providing platforms, people and services to support high-value interactions at every stage of the customer life cycle. Now, we are in need of a:

Bilingual Customer Service Adviser - Fluency in German and English

Reports to: Team Manager

Location: Skopje, Macedonia

We offer the following:

• Exciting & Multicultural Working environment, 
• Career development throughout several areas of business through completion of Personal Development Plans,
• Excellent Internal Recruitment opportunities,
• Paid training,
• Casual dress code,
• Competitive salary,
• Modern facilities and high technology devices and tools,
• Quarterly and Annual Social Events.

The person:

• Our employees are the future of our business which is why we invest time in recruiting the right people. 

Responsibilities:

• Provide a warm, friendly and personal inbound customer service to prospective customers.

Skills / Essential Criteria:          

• Fluency in German and additionally decent proficiency in English is required, for internal communication, appraisal and training purposes,
• Customer Focus,
• Specialist Expertise – Genuine interest and passion for customer service,
• Working with Others, 
• Planning & Organizing,
• Effective Communication - Excellent communication skills both verbal and written,
• Resilience - Demonstrates resilience and ability to work on own initiative,
• Problem Solving, 
• Responsibility for Results.

Looking forward to receiving your RESUME IN ENGLISH to:  [најави се за да го видиш е-маилот] by 31.01.2018.