Support Specialist

За компанијата: Axapta Masters is a Gold Microsoft Partner focused on the “sharp-end” of designing, managing and delivering Microsoft Dynamics 365 implementations, integrations, development, support, upgrade and data... повеќе за компанијата »

 

We are always looking for perspective and talented people who want to advance their career options and to work on international projects. Now, we are looking for a Support Specialist to become a part of our Support department.

Working with us means working on international clients’ projects, working in a friendly environment, and a dream team with a ‘sharing knowledge’ culture!

Send us your application by filling out the form on the following link: https://bit.ly/3hcButB

What We Offer

  • A full-time position that comes with a competitive salary and individual performance evaluation policy
  • Opportunity to gain international business experience working for world high-class companies
  • A dynamic, friendly, and supportive environment with a dream team and a ‘sharing knowledge’ culture
  • Professional and personal growth training policies with additional courses and certifications
  • Flexible working hours and a work-from-home possibility
  • Additional private health insurance
  • Fitness & wellness center to use
  • High-quality business equipment and cozy office space, with refreshments and fruits included
  • Two Annual team-buildings and regular internal social and sport team events (not included due to Covid-19 pandemic)

Your Skills and Expertise

  • Bachelor’s degree, preferably in Computer Science or any related field
  • Ability to think strategically and problem solve, and develop solutions in real-time
  • Proficient in Microsoft Office applications
  • Strong interpersonal, organization, and time management skills
  • Ability to multitask and perform in a dynamic work environment
  • Ability to communicate in a professional manner both verbally and in writing
  • Ability to work non-traditional hours as needed
  • Advanced spoken and written English

Your Responsibilities

  • Possessing specialist knowledge of operating systems, devices, applications, and software
  • Providing technical support to teams within the organization, and to external clients when required
  • Answer queries and monitor issues with software applications and escalate or close tickets, as necessary
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Developing reports for teams across the business

Only those candidates selected for interviews will be contacted.

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