WE ARE HIRING !!!

TRUCK DISPATCHERS FOR AMERICAN TRUCKING COMPANIES
1 years minimum experience in Dry Van, Reefer & Flatbed

Full Job Description
Fleet dispatchers track and manage drivers. They assign drivers routes, destinations, and timelines, as well as keep in touch with drivers who are on the road. Dispatchers interact with clients and drivers to keep up-to-date information on routes and schedules. Because a dispatcher interacts with the client to address any concerns or route changes, some customer service experience is helpful. Dispatchers usually work out of a company office managing digital/physical route and driver files and answer calls from the fleet and customers.

RESPONSIBILITIES
Multitasking
Conduct yourself in a very professional and highly organized manner
Pre book over the road operations .
Frontline interaction with customers via phone and email
Book and enter loads into TMS for operations to plan and dispatch
Problem solve with customer when loads and/or drivers have issues
Continual updates on load details and ETA’s
Update customers on delays, equipment issues and paperwork
Be professionally demanding of all stakeholders and always offer solutions instead of excuses
Dispatch/Coordinate & assign loads and load information with drivers
Enter and update load information in TMS
Accessorial tracking and alerts for both customer and driver
QUALIFICATIONS & REQUIRMENTS
You must be able to multi task, have good customer service and be able to deal with some frustration with impatient customers. WITH A GOOD ATTITUDE

Have a solid understanding of the trucking industry
Knowledge on how to use DAT and TruckStop

PAY & BENEFITS

Monday to Friday
Paid time off
Performance bonuses
Salary will be determined by your experience and discussed during your interview

Positive work environment

 

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