CRM Account Manager

За компанијата: Vita Media Group is a frontrunner in the world of iGaming, lead generation and affiliate marketing. With a dedicated data driven approach we ensure that our users always find exactly what they are looking... повеќе за компанијата »

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Vita Media Group in Skopje is looking for a full time CRM Account Manager to join our growing company.
Vita Media Group has offices in Copenhagen and Skopje. We work within iGaming, finance (consumer loans) and affiliate marketing - across all online marketing channels.
With a dedicated data-driven approach we ensure that our users always find exactly what they are looking for.

What we will be needing from you:

  • Managing retention activities on EkstraPoint
  • Managing social media profiles (posting new articles, communicate with players and similar)
  • Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
  • Overseeing direct communications with customers through the CRM. Monitor and maximize customer lifetime value ensuring maximum profitability.
  • Monitor our CRM systems and administer all tasks that involve the customer side.
  • English proficiency is a must as most of our communication is in English
  • Ability to work in all Google Suite products (Sheets, Docs, Slides)

What skills would be best to have to succeed in your position:

  • You love online marketing and you are a communicative person.
  • You know social media very well and how to communicate with users
  • Team player and to have the ability to work in a startup environment where priorities can shift on a weekly basis
  • You are proficient with working in different CRM systems and can get introduced to new systems easily (training will be provided)
  • You love chatting with customers and solving any issues they encounter.
  • Experience with Send in Blue and different chat support systems is a plus.
  • Experience with Facebook Creator studio is a plus

What we offer:

  • Competitive salary
  • Proactive and helpful colleagues, really fun team to work with, in one of the fastest growing industries out there.
  • Free coffee and drinks in the office.
  • Private health insurance.
  • Various events and team buildings.
  • We are located in Park Residence, an easily accessible location with free parking space.

Does the above motivate you? Then we would like to hear from you!

Please apply at [најави се за да го видиш е-маилот] with CRM Account Manager as email subject. 

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