Customer Service Adviser - Fluency in Spanish and English 

Reports to: Team Manager

Location: Skopje, Macedonia

Our company is leader in providing platforms, people and services to support high-value interactions at every stage of the customer life cycle. 

We work with some of the world's leading blue chip companies through providing customer and technical support that help grow their business and achieve the ultimate goal; customer satisfaction.

We offer the following:

• Exciting & Multicultural Working environment 
• Career development throughout several areas of business through completion of Personal Development Plans
• Excellent Internal Recruitment opportunities
• Paid training
• Casual dress code
• Competitive salary
• Modern facilities and high technology devices and tools 
• Quarterly and Annual Social Events

THE PERSON:

• Our employees are the future of our business which is why we invest time in recruiting the right people. 

Responsibilities:

• Provide a warm, friendly and personal inbound customer service to prospective customers.

SKILLS / Essential Criteria:          

• Fluency in Spanish and English, knowledge of Italian would be a strong asset
• Customer Focus 
• Specialist Expertise – Genuine interest and passion for customer service
• Working with Others 
• Planning & Organizing 
• Effective Communication - Excellent communication skills both verbal and written
• Resilience - Demonstrates resilience and ability to work on own initiative
• Problem Solving 
• Responsibility for Results

Looking forward to receiving your RESUME IN ENGLISH to:  [најави се за да го видиш е-маилот] by 25.03.2018.