Customer Care Representative

  • Објавен пред 3 недели
  • ДККУ Ноубук
  • Активен до 23.07.2021
  • Позиција: Телефонски оператор
  • Локација: Скопје

Do you have a passion for providing exceptional customer service? Are you seeking an opportunity where you can make an impact, grow your career and be a part of an amazing organization in the tourism and hospitality industry?

Our mission is to deliver outstanding customer service that feeds customer satisfaction and continuous improvement across all business verticals.

For that purpose, we are currently hiring a full-time Customer Care Representatives (CCR) with or without experience for our inbound call center that can work on shift. Successful candidates will possess strong interpersonal skills, a positive attitude and wants to be involved in exciting projects with us. 

Main responsibilities:

  • Provide exceptional customer service via phone or email

  • Provide instruction and tutorials about our service to existing customers

  • Managing and monitoring bookings and payments

  • Assist hotel clients

  • Participation in development and innovation

Skills required:

  • Excellent written and verbal communication skills in English language

  • Familiarity with Software as a Service (SaaS)

  • Аdapt to learning from a distance

  • Embody a natural enthusiasm for resolving problems and helping people

  • Flexibility to provide evening and weekend coverage to accommodate the needs of our fast-growing customer base 

What can we offer you:

  • Competitive salary to match your talent

  • Open-minded and creative culture defined by open communication and fair feedback

  • Possibility for personal and professional growth within a stable environment

  • Designer and cozy space to make your day more pleasant 

  • Free meals 

If this sounds like something you would like to be a part of, then we would love to hear from you!

Send your CV on [email protected]