Transportation Dispatcher

Активни огласи од Виста Транс Сервис ИНЦ:

Roadside Assistance Specialist

Vista Trans Holding Inc. is a leading asset-based carrier located in Lake in the Hills, IL. With a robust fleet of 400 power units, we specialize in a range of transportation services, including dry, temperature-control, hazmat, and over-dimensional freight.

Position Overview:

We are looking for an organized and detailed oriented Truck Dispatcher to join our team. The ideal candidate is reliable, able to work in a fast-paced environment , and has experience in dispatching (DV/RF/HH/Box Truck)

Duties and Responsibilities:

  • Coordinating and managing the pickup and delivery of ground-transported cargo;
  • Negotiating the best rates with vendors, the most cost-effective delivery options with customers, and the most efficient routes with drivers, all while answering phones when drivers need assistance;
  • Leading the negotiation of tariffs and rates with the brokers or customers to obtain competitive rates;
  • Conducting load picks up, transit, and delivery by following DOT and company high safety standards;
  • Updating and inputting equipment and load-related information in corporate CRM (software);
  • Oversee and control cargo loading and securement;
  • Building and maintaining relationships with freight brokers and customers;
  • Taking on the responsibility of booking the most efficient loads to remain cost/profit effective as a company;
  • Following company policies and procedures;
  • Resolving freight-related problems both internal and external with brokers/shippers to increase customer satisfaction;
  • Communicating with coworkers, to schedule a truck at the location in case of a breakdown;
  • Maintaining regular office attendance with the following driver’s support out of the personal means of communication (cell phone, home computer, etc).

Qualifications:

  • Experience: 2+ years of experience as a dispatcher in the transportation or logistics industry.
  • Education: High school diploma  required;

Skills:

  • Proficient in dispatch software, GPS tracking, and transportation management systems (TMS).
  • Strong knowledge of transportation regulations and best practices.
  • Excellent organizational and multitasking abilities in a fast-paced environment.
  • Effective communication and interpersonal skills.
  • Ability to handle high-pressure situations and problem-solve in real-time.
  • Good knowledge and practical daily utilization of HOS;
  • Previous experience with Mcleod or ProTransport and Samsara.

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