Vista Trans Holding Inc. is a leading asset-based carrier located in Lake in the Hills, IL. With a robust fleet of 400 power units, we specialize in a range of transportation services, including dry, temperature-control, hazmat, and over-dimensional freight.
Position Overview:
We are looking for an organized and detailed oriented Truck Dispatcher to join our team. The ideal candidate is reliable, able to work in a fast-paced environment , and has experience in dispatching (DV/RF/HH/Box Truck)
Duties and Responsibilities:
- Coordinating and managing the pickup and delivery of ground-transported cargo;
- Negotiating the best rates with vendors, the most cost-effective delivery options with customers, and the most efficient routes with drivers, all while answering phones when drivers need assistance;
- Leading the negotiation of tariffs and rates with the brokers or customers to obtain competitive rates;
- Conducting load picks up, transit, and delivery by following DOT and company high safety standards;
- Updating and inputting equipment and load-related information in corporate CRM (software);
- Oversee and control cargo loading and securement;
- Building and maintaining relationships with freight brokers and customers;
- Taking on the responsibility of booking the most efficient loads to remain cost/profit effective as a company;
- Following company policies and procedures;
- Resolving freight-related problems both internal and external with brokers/shippers to increase customer satisfaction;
- Communicating with coworkers, to schedule a truck at the location in case of a breakdown;
- Maintaining regular office attendance with the following driver’s support out of the personal means of communication (cell phone, home computer, etc).
Qualifications:
- Experience: 2+ years of experience as a dispatcher in the transportation or logistics industry.
- Education: High school diploma required;
Skills:
- Proficient in dispatch software, GPS tracking, and transportation management systems (TMS).
- Strong knowledge of transportation regulations and best practices.
- Excellent organizational and multitasking abilities in a fast-paced environment.
- Effective communication and interpersonal skills.
- Ability to handle high-pressure situations and problem-solve in real-time.
- Good knowledge and practical daily utilization of HOS;
- Previous experience with Mcleod or ProTransport and Samsara.
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