If you have a passion for making a difference in the lives of older people, we’d love to talk to you.
We are seeking for a hands-on results-driven General Manager to lead all aspects of the operations & management of a senior living community in Katlanovo
General Manager Responsibilities:
As a General Manager, you are responsible for the day-to-day operations of an independent senior living community, which includes 1) developing an engaged & productive team; 2) ensuring high resident satisfaction; & 3) ensuring strong financial performance. You will:
- Set community goals & culture by providing leadership & vision.
- Be responsible for community financial performance through occupancy & revenue growth & expense mgmt. to achieve net operating income growth.
- Develop & implement quarterly business plans to maintain high occupancy & achieve financial goals–budgeting, monitoring & corrective action planning.
- Handle all aspects of community talent mgmt., including hiring, discharging, coaching & performance tracking employees.
- Develop employee culture of excellence through established training programs, employee town hall meetings, staff development, performance management & communication.
- Maintain high occupancy through the development & implementation of a sales & marketing program. Meet with & lease apartments to potential residents.
- Provide tours, negotiate/sign leases, & make sales calls.
- Establish positive relationships with residents by attending community events, holding meetings with residents & advisors, proactively identify problems & implementing corrective actions to ensure resident engagement, independence & happiness.
- Ensuring the building, equipment & service levels are maintained in order.
- Develop & maintain positive relationships with key stakeholders including governmental agencies, business partners, community groups, etc.
Qualifications:
Min. of 5 years’ previous management experience including, operational & financial experience in managing employees, recruiting, customer service, budgeting, purchasing, payroll, & accounts payable/receivable. Preferred industry background: hotel, senior living, hospital, restaurant.
- Demonstrated ability to work in a team setting and to provide strong customer service.
- Strong (oral & written) communication skills.
- Strong supervision, coaching, & leadership skills to lead teams.
- 4 year Degree—B.S./ B.A. preferred.
- Previous sales experience preferred.
Supervision:
Responsible for the management of all community employees. Direct reports include facilities, dining, resident life, housekeeping, office admin. & marketing.
Benefits:
Meals provided during work hours—Chef prepared meals
Paid Vacation – as per Macedonian law
A Competitive Compensation Package – That includes an attractive salary and bonuses
Work vehicle
How to Apply:
Interested candidates should submit their applications to kariera@motivi.mk with the subject General Manager retirement home.
Deadline for applying is 24.11. 2020