General Manager - Retirement Home (Katlanovo)

  • Објавен пред 2 недели
  • Мотиви
  • Активен до 24.11.2020
  • Позиција: Останато
  • Локација: Скопје

If you have a passion for making a difference in the lives of older people, we’d love to talk to you.

We are seeking for a hands-on results-driven General Manager to lead all aspects of the operations & management of a senior living community in Katlanovo

General Manager Responsibilities:
As a General Manager, you are responsible for the day-to-day operations of an independent senior living community, which includes 1) developing an engaged & productive team; 2) ensuring high resident satisfaction; & 3) ensuring strong financial performance. You will:

  • Set community goals & culture by providing leadership & vision.
  • Be responsible for community financial performance through occupancy & revenue growth & expense mgmt. to achieve net operating income growth.
  • Develop & implement quarterly business plans to maintain high occupancy & achieve financial goals–budgeting, monitoring & corrective action planning.
  • Handle all aspects of community talent mgmt., including hiring, discharging, coaching & performance tracking employees.
  • Develop employee culture of excellence through established training programs, employee town hall meetings, staff development, performance management & communication.
  • Maintain high occupancy through the development & implementation of a sales & marketing program. Meet with & lease apartments to potential residents.
  • Provide tours, negotiate/sign leases, & make sales calls.
  • Establish positive relationships with residents by attending community events, holding meetings with residents & advisors, proactively identify problems & implementing corrective actions to ensure resident engagement, independence & happiness.
  • Ensuring the building, equipment & service levels are maintained in order.
  • Develop & maintain positive relationships with key stakeholders including governmental agencies, business partners, community groups, etc.

Min. of 5 years’ previous management experience including, operational & financial experience in managing employees, recruiting, customer service, budgeting, purchasing, payroll, & accounts payable/receivable. Preferred industry background: hotel, senior living, hospital, restaurant.

  • Demonstrated ability to work in a team setting and to provide strong customer service.
  • Strong (oral & written) communication skills.
  • Strong supervision, coaching, & leadership skills to lead teams.
  • 4 year Degree—B.S./ B.A. preferred.
  • Previous sales experience preferred.

Responsible for the management of all community employees. Direct reports include facilities, dining, resident life, housekeeping, office admin. & marketing.


Meals provided during work hours—Chef prepared meals

Paid Vacation – as per Macedonian law

A Competitive Compensation Package – That includes an attractive salary and bonuses

Work vehicle

How to Apply:

Interested candidates should submit their applications to with the subject General Manager retirement home.

Deadline for applying is 24.11. 2020