Customer Service Representative

За компанијата: Delivering an end product that is easy and friendly to use. повеќе за компанијата »

Applicants should send their CV in English language. The following position is opened: Customer Service Representative for second and third shift Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations,and other queries. PRIMARY RESPONSIBILITIES Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. Advise on company information.

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