Petkovski Group offers product development for high traffic sites, 24/7 customer support, and fraud detection and prevention services to its global customers. We have open position for: Customer Care Representative - English language.

Key Job Responsibilities:

• Responsible for resolving incoming phone call, email, and chat communication
• Ensures all customer issues are addressed and resolved to completion
• Initiates customer escalations to internal teams

Qualifications:

• Excellent English – verbal and written communication skills
• Exceptional customer service skills
• Positive, self-motivated attitude with high energy
• Ability to think, problem solve, take action and follow through
• Must be flexible to work in all 3 shifts available (morning, evening, night) with rotations

What we offer:

• Dynamic and responsible position
• Chance for a professional and personal development
• Advancement opportunity
• Paid training
• Attractive Salary Package

This is a full time position. Please send your CV in English to  [најави се за да го видиш е-маилот] .