Maintain high level customer service and serve as single point of coordination for assigned import and export shipments.

Responsibilities:

• Manage and monitor logistics and moving jobs from pick up to delivery;
• Provide excellent Customer Service;
• Manage customer expectations and help address or identify concerns quickly and seek solutions with support from the Product Manager Government Services;
• Update internal system, open, invoice and close jobs, enter comments and statuses on daily basis and inform Afghan stations about the up coming shipments;
• Liaise with field office ops, flight operators and charter agents to coordinate back up solutions or alternative logistical support;
• Check required customs documentation for import and export shipments;
• Work closely with the moving quoting team to assure they understand any service uniquenesses or trends that need to be identified when calculating pricing;
• Keep track of customer payment terms and make sure billing is done accordingly by reviewing invoices and comparing to contracted amounts;
• Perform quality work within deadlines with or without direct supervision.

Qualifications:

• Minimum 1 year Coordination Experience, preferably within the field of logistics;
• Strong English skills (written and verbal);
• Excellent knowledge of MS office and other applications;
• Preference of College degree.

Work Requrements:

• Frequent, consistent verbal and written communication;
• Well organized and highly motivated person;
• Attention to details, accuracy;
• Demonstrated ability to work in a proactively diverse and inclusive organization;
• Ability to gain respect and build good relationships with customers, partners and colleagues.

Interested candidates can send their CV in English at the following e-mail address:  [најави се за да го видиш е-маилот]  . Only the selected candidates will be asked for an interview in the premises of the company.