Bilingual Customer Service Representative

Fluency in Turkish and decent proficiency in English 

Reports to: Team Manager

Location: Skopje, Macedonia

EUROANSWER is leading company in providing platforms, people and services to support high-value interactions at every stage of the customer life cycle. 

We work with some of the world's leading blue chip companies through providing services, customer and technical support that help grow their business and achieve the ultimate goal; customer satisfaction. 

We offer the following:

• Exciting & Multicultural Working environment 

• Career development throughout several areas of business through completion of Personal Development Plans

• Excellent Internal Recruitment opportunities

• Paid training

• Competitive salary

• Modern facilities and high technology devices and tools 

• Quarterly and Annual Social Events

   

THE PERSON:

• Our employees are the future of our business which is why we invest time in recruiting the right people. 

   

Responsibilities:

• Provide a warm, friendly and personal inbound customer service to prospective customers through variety of communication channels.

SKILLS / Essential Criteria:

• Fluency in Turkish and additionally decent proficiency in English is required, for internal communication, appraisal and training purposes

• Customer Focus 

• Specialist Expertise – Genuine interest and passion for customer service

• Working with Others 

• Planning & Organizing 

• Effective Communication - Excellent communication skills both verbal and written

• Resilience - Demonstrates resilience and ability to work on own initiative

• Problem Solving 

• Responsibility for Results

• For foreigners: work permit and visa regulations

Looking forward to receiving your RESUME IN ENGLISH to:  [најави се за да го видиш е-маилот] by 20th of July, 2017.