За компанијата: Nextopex DOOEL, иновативна компанија во индустријата за iGaming, позната по обезбедување врвна техничка поддршка и услуги за клиенти. повеќе за компанијата »

Join Our Growing Team as an Onboarding Officer!
We are excited to announce the opening of a new branch in Bitola, Macedonia, as part of our expanding global organisation. Our company, Nexttopex LLC, is seeking a full-time Onboarding Officer to join our dynamic and collaborative team!

At Nexttopex, being part of our team is an exciting adventure where attitude leads the way, and our company culture fuels our journey! We believe in the power of a united, vibrant team where passion for collaboration and helping others isn’t just valued – it’s celebrated.

You’re not just a team player; you’re a vital part of a dedicated group, working together to achieve big goals. Every achievement is a shared success, and we thrive on collaboration and mutual support. We’re more than just colleagues – we’re a team with a purpose. In our dynamic environment, we celebrate every milestone together, creating a workspace where innovation, positivity, and camaraderie are at the heart of everything we do.

Key Responsibilities:

• Client Onboarding: Manage the end-to-end onboarding process for new payment solutions and banking partners. Serve as the primary contact for clients, ensuring a seamless and efficient experience.
• Documentation & Profile Updates: Regularly update client profiles and company information in the onboarding tool, ensuring accuracy and compliance with regulations.
• Collaboration & Communication: Work closely with Sales, Compliance, and Technical Support teams to meet onboarding requirements. Provide timely updates to clients and internal stakeholders.
• Process Development: Contribute to the development of the onboarding roadmap, identifying opportunities for improvement to enhance the client experience.
• Compliance & Record Keeping: Ensure all onboarding activities comply with regulatory standards and company policies, maintaining detailed documentation of the entire process.
• Support: Address client issues efficiently and provide support, escalating concerns when necessary.

Qualifications:

• 1-2 years of experience in the gaming industry, financial services, or banking.
• Experience in client onboarding, AML/KYC checks.
• Fluent English with strong written and verbal communication skills.
• Excellent attention to detail with the ability to manage multiple tasks and prioritise effectively.

Become Part of Our Team
We offer an exciting role in a modern and dynamic environment with a great work culture.
Through professional training and continuous development opportunities, we will help you grow and thrive with us.

* The CV must be submitted in English

* Contact email address:  [најави се за да го видиш е-маилот]