Architectural Technical Support Assistant

  • Објавен пред 2 недели
  • Ин Опера ДОО
  • Активен до 13.02.2025
  • Позиција: Архитект и ентериер
  • Локација: Скопје
  • Веб: inoperagroup.com

In Opera DOO Skopje, part of In Opera Group, is looking for a Architectural Technical Support Assistant:  

Company

The In Opera Group specialises in natural stone, marble, granite, porcelain and man-made derivatives, such as agglomerates and terrazzo, manufactured by a group of factories in Italy, Portugal and The Balkans. We offer design, specification and aftercare services with Installation undertaken through a network of specialised contractors. Our primary customers are design professionals engaged on commercial and public space construction projects, centred on the large A&D community in London with the projects being located both in the UK and across Europe. The sales and marketing resources are based in London, supported by a professional support team based in Skopje. www.inoperagroup.com

Background

We are looking for someone who is fluent in English, who is both numerate and articulate, with excellent communications skills both written and spoken. The position will suit someone with some technical experience, who has the desire of developing a career in the field of internal sales and marketing in the future following success in this role.

The Role

Based in the Skopje office, the role of Technical Support Associate is focused on delivering specialist architectural support to the company's sales team, clients, and installers to drive specifications and orders for our material solutions. Post sale, the technical team also provides problem solving and advice to installers and users.

Key Responsibilities:

  • Making and receiving phone calls and emails to clients and suppliers.
  • Sketch preliminary design plans if required, quantifying, demonstrating illustrative skills with rough sketches and working on layouts ready for print
  • Estimate project costs, in a timely fashion, 3 to 5 days for more complicated projects.
  • Producing brochures, documents, leaflets, labels, images and presentations, products data sheets.
  • Usual admin, like producing and distributing correspondence e-memos, letters and forms and making sure they are filed correctly.
  • Help maintain the technical filing system and related CRM.
  • Working closely with architects, designers and contractors
  • Having full knowledge of design and construction stage, as well as project stages
  • Open mind, to understand the nuances of specifications and their commercial impact on suppliers.

Required Skills & Attributes:

  • Working knowledge of Auto Cad, Excel and Word, as well as online email services is essential. Familiarity with In-design, PowerPoint and CRM systems is an advantage.
  • Excellent English, both written and verbal, is necessary to handle various logistics tasks, customer interface, as well as admin support for a new office in Skopje.
  • Professional attitude, excellent interpersonal skills, adaptability with an awareness of how a customer services department works, focus on logistics and any related sales activity.
  • Excellent time management skills and ability to multitask and prioritize work.
  • Attention to detail and problem-solving skills.
  • Strong personal organization.
  • Experience in disciplines like architecture, interior design and engineering or related to the manufacturing or selling of tiles and marble would be a distinct advantage but not essential, as would the ability to communicate in Italian.

Applicant should submit their CVs to [најави се за да го видиш е-маилот] (with subject line: Technical Assistant).
Only selected applicants will be contacted for interview.

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