The HeadHunter Group is an innovative Staffing & Recruiting firm operating across Albania, Kosovo, Montenegro, North Macedonia, Bosnia & Herzegovina, Serbia, Cyprus, Greece, and the USA. We bring a forward-thinking approach to talent acquisition, with Candidates and Clients at the heart of everything we do.


We are proud to partner with ONE Macedonia Telecommunications, an international telecommunications group and part of the 4iG Group — one of the most significant and exciting foreign investments in North Macedonia's telecom sector. As ONE Macedonia establishes and grows its local presence, we are looking for a seasoned Head of Product Development eager to be part of a transformative journey from the ground up.


This is a greenfield operation, with the ambition to build full operational capacity — offering a rare opportunity to shape a company's foundation and leave a lasting impact.


KEY RESPONSIBILITIES


Product Strategy & Portfolio

• Develop and implement a comprehensive product strategy aligned with the organization's vision, business goals, market trends, and customer needs
• Oversee the product portfolio, ensuring effective prioritization, optimization, and alignment with strategic objectives
• Lead the development of business cases, feasibility assessments, pricing strategies, and investment recommendations for product initiatives

Product Lifecycle & Innovation

• Lead the end-to-end product lifecycle from ideation and market assessment through development, launch, growth, enhancement, and retirement
• Drive innovation initiatives and lead the identification, evaluation, and development of new products, features, and services
• Define and maintain product roadmaps that clearly communicate priorities, timelines, and strategic initiatives across the organization

Market Research & Customer Insights

• Direct market analysis, customer research, and competitive intelligence activities to identify opportunities, emerging trends, and customer requirements
• Ensure products deliver exceptional customer experiences by incorporating customer feedback and continuously improving usability, functionality, and value
• Establish and monitor product performance metrics, customer adoption rates, revenue contribution, and market performance indicators

Cross-Functional Collaboration & Launch

• Work closely with engineering, technology, operations, marketing, sales, and customer service to ensure successful product delivery and adoption
• Oversee the gathering, analysis, and prioritization of business requirements and customer needs to define product specifications
• Lead product launch planning and execution, ensuring successful go-to-market strategies, stakeholder readiness, and customer adoption

Stakeholder & Team Management

• Engage and collaborate with executive leadership, business units, customers, partners, and external stakeholders to align product objectives
• Develop and manage product budgets, resource plans, and investment priorities to maximize product performance and ROI
• Build, lead, mentor, and develop a high-performing product management team, fostering innovation, accountability, and continuous improvement
• Promote a culture of product excellence by implementing product management frameworks, methodologies, and best practices
  

REQUIREMENTS


• Bachelor's degree in Business Administration, Product Management, Marketing, Engineering, Computer Science, or a related field; Master's degree (MBA or equivalent) is an advantage
• 5–10 years of experience in product management or a closely related role
• English proficiency at an Advanced / Business negotiation level
• Strategic thinking with a strong commercial awareness and results orientation
• Demonstrated ability to lead cross-functional teams in a fast-paced, high-growth environment
• Exceptional leadership, communication, and interpersonal skills
• Creativity, innovation mindset, and strong decision-making capabilities
  

CORE COMPETENCIES


• Execution and delivery focus
• Structured planning and prioritization
• Vendor and stakeholder management
• Financial discipline and cost control
• Clear and confident communication with senior management
• Resilience and adaptability in a dynamic environment
  

GENERAL OBLIGATIONS


• Uphold ethical employer and business behavior at all times
• Stay current with industry developments, competitor activity, and market changes
• Champion ESG principles and lead by example
• Ensure full compliance with applicable legislation, regulations, and internal policies
• Maintain compliance with information security, occupational safety, and quality standards relevant to the role
• Adhere to the provisions of the Code of Ethics in force
• Proactively report risks and challenges to direct supervisors and participate in developing solutions
• Maintain the good reputation of the employer through professional conduct and appearance

Interested candidates are invited to apply through The HeadHunter Group. We look forward to connecting exceptional talent with this exciting opportunity.