За компанијата: Компанијата А1 Македонија е член на Групацијата А1 Телеком Австрија, водечки провајдер за комуникациски и дигитални решенија во Централна и Источна Европа, којшто работи во седум држави и обезбедува услуги...
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Core responsibilities:
Answering to all customer’s request by providing technical support via phone for business and residential customers.
Job requirements:
- High school or University degree
- Knowledge/understanding of Windows operating systems, knowledge of Linux is an advantage
- Technical knowledge for internet, TV, telephony and mobile devices
- Exceptional telephone etiquette, patient and diligent
- Knowledge/understanding of IT equipment / Diverse PC knowledge
- Excellent knowledge of English (written and spoken)
- Team work
- Analytical skills
- Multitasking and proactivity
- Personality: preciseness & accuracy, confidentiality, flexibility, communication skills, analytical skills
- In peak times prepared to work longer hours / stress-resistant.
- Good communication skills.
- Ability to efficiently and effectively solve an issue.
- Ability to operate under challenging situations and short deadlines
- Proficient troubleshooter
If you share this demand for customer orientation, combined with a professional background and experience and if you are enthusiastic about the increasing possibilities within telecommunications, we have the perfect environment for you. Be a member of a team that strives to create a culture that values engagement, performance and people growth, please send your CV and cover letter in English with title of the subject Technical Specialist to the following e-mail address: [најави се за да го видиш е-маилот]
The deadline for submitting your application is 28.03.2018 EOB.