Bilingual Customer Service Adviser - Fluency in German and English

Reports to: Team Manager

Location: Skopje, Macedonia

Our company is leader in providing platforms, people and services to support high-value interactions at every stage of the customer life cycle.

We offer the following:

• Exciting & Multicultural Working environment 
• Career development throughout several areas of business through completion of Personal Development Plans
• Excellent Internal Recruitment opportunities
• Paid training
• Casual dress code
• Competitive salary
• Modern facilities and high technology devices and tools 
• Quarterly and Annual Social Events

THE PERSON:

• Our employees are the future of our business which is why we invest time in recruiting the right people. 

Responsibilities:

• Provide a warm, friendly and personal inbound customer service to prospective customers.

SKILLS / Essential Criteria:          

• Fluency in German and additionally decent proficiency in English is required, for internal communication, appraisal and training purposes
• Customer Focus 
• Specialist Expertise – Genuine interest and passion for customer service
• Working with Others 
• Planning & Organizing 
• Effective Communication - Excellent communication skills both verbal and written
• Resilience - Demonstrates resilience and ability to work on own initiative
• Problem Solving 
• Responsibility for Results

Looking forward to receiving your RESUME IN ENGLISH to:  [најави се за да го видиш е-маилот] by 15.01.2018.