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One.Vip is currently seeking candidates to enhance its Technical department. If you are eager to work in a dynamic international environment and want to become part of our successful team, apply for the following position and become part of our IT Business Solutions team:

                                                                     

Service Quality Assurance Team Coordinator (m/f)

 

Core responsibilities: 

• You will interact with business and technology experts to capture business requests and projects that underlie the quality assurance process;
• You will assess efforts needed for quality assurance of business requests and projects;
• You drive proper roadmap planning and prioritization;
• Define the daily, weekly and monthly tasks for its team members;
• Daily monitoring of the fulfillment of the duties of the members of the team;
• Collaborate with other team managers;
•  Prepare regular summary/reports of the “current status” about the requested subject;

 

 Requirements:

• University degree;
• Minimum 3-5 years related working experience;
• Excellent organizational skills; 
• Independence and proactivity in work;
• Multi-tasking, time management and prioritization skills;
• Ability to make quick and efficient decisions;
• Ability to operate under challenging situations and short deadlines;
• Good conflict handling skills;
• Maintain confidentiality of sensitive information;
• Strong communication, leadership and interpersonal skills;
• Passion for quality, performance and reliability;
• Excellent knowledge of English (oral and written);

 

If you share this demand for customer orientation, combined with a professional background and experience and if you are enthusiastic about the increasing possibilities within telecommunications, we have the perfect environment for you. Be a member of a team that strives to create a culture that values engagement, performance and people growth, please send your CV and cover letter in English with title of the subject Service Quality Assurance Team Coordinator to the following e-mail address: [најави се за да го видиш е-маилот] no later than 03.12.2017.