Position – Operations Manager

The Operations Manager is responsible for analyzing and implementing operational workflow optimization strategies in coordination with our current Operations Leadership team. The operations manager will be the standard setter for our workflows to ensure that our restaurant partners’ information is accurately represented across the Slice platforms.

Responsibilities:

• Oversee our data entry and workflow management processes and provide recommendations to our Partner Operations management team on best practices to optimize our restaurant partners’ online information.
• Work closely with the leadership team to execute on management strategic initiatives, test programs, and process improvements
• Keep pace with American food culture, restaurant network developments, Slice product developments, and competitor trends and developments
• Audit and analyze our front-end platforms to spot any potential changes that could impact order conversion rate. 
• Monitor the data entry workflow and identify any risks, breakdowns, or opportunities for improvement.

• Have a comprehensive knowledge of Slice’s business model and future growth plans
• Educate our team about Slice products, features and company vision.
• Complete and update tickets assigned to you or your team
• Always come to work with a positive mental attitude and positive energy.
• Demonstrate the value of Slice to our partners every day by providing amazing support.

Requirements:

• Excellent verbal and written communication skills
• College Degree 
• 2 or more years of management experience in operations
• Experience managing large teams
• Passion for operations, cross functional support, and workflow management
• Strong PC skills. (MS Office, Google) with the ability to quickly learn new software.
• Clear understanding of how to make data driven decisions
• Ability to problem solve and handle tough situations
• Collaborate effectively with team members, managers, and department heads
• Positive and friendly day-to-day mindset

At Slice we're living the dream, with so many pizza parties, vacations, incredible benefits, and the opportunity to help your favorite local pizzeria succeed. If you feel that you have the necessary experience and are interested in this amazing opportunity, please apply to our website: www.slice.mk

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