Consular Affairs Officer / Receptionist - Embassy of the Kingdom of the Netherlands

За компанијата: Со посветеност која трае веќе 15 години, со иновативни и сеопфатни услуги, Мотиви успешно им служи на најголемите компании на нашиот пазар и овозможува креирање на успешни работни односи. Од самиот почеток... повеќе за компанијата »

Motivi Employments, for its client Embassy of the Kingdom of the Netherlands, аnnounces а

Job advertisement for temporary employment

Consular Affairs Officer / Receptionist

The Consular Affairs Officer will be part of the Administrative and Consular Department at the Embassy. He/she provides administrative and logistical support for the mission’s consular services and business processes. He/she also works as a receptionist. The officer will receive guidance and on-the-job training from senior colleagues for performing consular and receptionist administrative tasks. The duration of the employment is temporary, for a period of 12 months, to replace staff on maternity leave. The selected candidate should be available to start working on 1 January 2025.

Interested candidates should submit their applications to the Motivi agency at the email address [email protected].

The deadline for submitting applications is 10 November 2024.

TASKS

1. Consular support (clerical and logistic)

  • receiving consular applications for travel documents, ID cards, visas and authorizations for temporary stay.
  • Check that applications are complete and enter information relating to applications in the various computerized consular systems.
  • Provide general, factual information and issue guidelines and advice (orally and in writing) on applications for travel documents, visas and authorizations for a temporary stay.
  • handling consular cases (i.e., Dutch nationals in distress situations, detainees) and registering relevant information in the consular system.
  • administering the consular records by creating, organizing, storing, weeding, and maintaining physical files and documents.
  • scheduling and administering integration exams under the guidance and supervision of senior colleagues.

2. Reception

  • greeting visitors and informing respective colleagues of their arrival, answering the reception phone and putting calls through.
  • taking receipt of packages and goods and informing the person to whom they are addressed of their arrival.
  • providing general information to visitors.
  • assessing the importance and urgency of incoming correspondence and, on his/her own initiative and at his/her own discretion, appending information that is needed in order to deal with it.
  • spotting irregularities and informing the person in charge or taking action him/herself.

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KNOWLEDGE AND SKILL REQUIREMENTS

  • Knowledge or ability to quickly learn about consular, administrative  and procedural regulations relating to the area in question;
  • practical knowledge of relevant local regulations and customs;
  • understanding of internal administrative  procedures, work instructions and formal rules on competence and procedures, as well as the organization’s duties, structure and way of working;
  • skill in creating and keeping files;
  • skill in using the relevant computerized and other consular systems and applications;
  • skill in dealing with clients.

_________________________________________________________________________

COMPETENCES

  • Integrity
  • Client orientation
  • Flexibility
  • Ability to work with others
  • Ability to work accurately
  • Ability to listen
  • Ability to communicate orally

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LEVEL OF EDUCATION / ADDITIONAL TRAINING AND KNOWLEDGE

  • Higher professional education ( i.e. Bachelor Degree)
  • Some experience is required;
  • Excellent knowledge of the English and Macedonian language, both oral and in writing. Knowledge of Dutch and Albanian language is considered an asset.
  • Good ICT skills and ability to work with Microsoft packages (Outlook, Word, Excel, Adobe Acrobat).

Note: By submitting the application, the candidate consents to the company processing their personal data for the purposes of selection and recruitment, in accordance with the Personal Data Protection Law.

*The candidate may withdraw their consent at any time by sending a notification to the email address [најави се за да го видиш е-маилот] .

МК, AL

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