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Motivi Employments, for its client Embassy of the Kingdom of the Netherlands, аnnounces а

Job advertisement for temporary employment

Consular Affairs Officer / Receptionist

The Consular Affairs Officer will be part of the Administrative and Consular Department at the Embassy. He/she provides administrative and logistical support for the mission’s consular services and business processes. He/she also works as a receptionist. The officer will receive guidance and on-the-job training by the senior colleagues for performing consular and receptionist administrative  tasks. The duration of the employment is temporary, for a period of 12 months, to replace staff on maternity leave. The selected candidate should be available to start working on 1 January 2025.

The interested candidates should submit their aplications to the employment agency Motivi. The deadline for submmiting of applications is 10 November 2024.

TASKS

1. Consular support (clerical and logistic)

• receiving consular applications for travel documents, ID cards, visas and authorisations for temporary stay.
• checking that applications are complete and entering information relating to applications in the various computerised consular systems.
• providing general, factual information and issuing guidelines and advice (orally and in writing) on applications for travel documents, visas and authorisations for temporary stay.
• handling consular cases (i.e., Dutch nationals in distress situation, detainees) and registering relevant information in the consular system.
• administering the consular records by creating, organising, storing, weeding and maintaining physical files and documents.
• scheduling and administering integration exams under the guidance and supervision by senior colleagues.

2. Reception

• greeting visitors and informing respective colleagues of their arrival, answering the reception phone and putting calls through.
• taking receipt of packages and goods and informing the person to whom they are addressed of their arrival.
• providing general information to visitors.
• assessing the importance and urgency of incoming correspondence and, on his/her own initiative and at his/her own discretion, appending information that is needed in order to deal with it.
• spotting irregularities and informing the person in charge or taking action him/herself.

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KNOWLEDGE AND SKILL REQUIREMENTS

• Knowledge or able to quickly learn about consular, administrative  and procedural regulations relating to the area in question;
• practical knowledge of relevant local regulations and customs;

• understanding of internal administrative  procedures, work instructions and formal rules on competence and procedures, as well as the organisation’s duties, structure and way of working;
• skill in creating and keeping files;
• skill in using the relevant computerised and other consular systems and applications;
• skill in dealing with clients.

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COMPETENCES

• Integrity
• Client orientation
• Flexibility
• Ability to work with others
• Ability to work accurately
• Ability to listen
• Ability to communicate orally

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LEVEL OF EDUCATION / ADDITIONAL TRAINING AND KNOWLEDGE

• Higher professional education ( i.e. Bachelor Degree)
• Some experience is required;
• Excellent knowledge of the English and Macedonian language, both oral and in writing. Knowledge of Dutch and Albanian language is considered an asset.
• Good ICT skills and ability to work with Microsoft packages (Outlook, Word, Excel, Adobe Acrobat).

Note: By submitting the application, the candidate consents to the company processing their personal data for the purposes of selection and recruitment, in accordance with the Personal Data Protection Law.

*The candidate may withdraw their consent at any time by sending a notification to the email address [најави се за да го видиш е-маилот] .

МК, AL