TITLE: Spanish Speaking Customer Service Representative

Position: Spanish Speaking Customer Service Representative

About the Job:

We are looking for positive, self-motivated, professional, kind and open-minded Representatives that can deliver exceptional and the best service ever seen before.
We are a company that has international targets and modern global thinking oriented, bringing the best ambience for our Representatives.

Communication abilities:

Excellent communication skills in Spanish, written and verbal (C1 and C2 has an advantage)
 

General Communication abilities:

In a considerate and timely manner, effectively resolve customer questions via chat, phone, or email

Good comprehension skills - the ability to clearly understand and state the issues raised by customers

Good composition skills - emphasize the ability to write a grammatically correct, concise, and accurate responses

Compose thoughtful, personalized responses to a variety of customer requests

Work effectively in both a team and an independent setting

Computer Skills:

Knowledge of how to use a desktop computer system

Excellent typing abilities

Demonstrates the ability to navigate websites successfully

Exhibits an ability to learn through a variety of media

 

Problem Solving Skills:

Detail-oriented and organized

Ability to remain calm in highly escalated situations

Approaching customer issues in a rational, logical and alytical method

Effective problem-solving abilities including decision-making, time management, and immediate prioritization of tasks as they are assigned

What we offer:

Attractive salary package

Daily delicious meal

Professional Training

Amazing and positive atmosphere at work

Opportunities to grow career and position wise within the company

Interested candidates please send CV to the following email:

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