TITLE: Italian Speaking Customer Service Representative
Position: Italian Speaking Customer Service Representative
About the Job:
We are looking for positive, self-motivated, professional, kind and open-minded Representatives that can deliver exceptional and the best service ever seen before.
We are a company that has international targets and modern global thinking oriented, bringing the best ambience for our Representatives.
Communication abilities:
Excellent communication skills in Italian, written and verbal (C1 and C2 has an advantage)
General Communication abilities:
In a considerate and timely manner, effectively resolve customer questions via chat, phone, or email
Good comprehension skills - the ability to clearly understand and state the issues raised by customers
Good composition skills - emphasize the ability to write a grammatically correct, concise, and accurate responses
Compose thoughtful, personalized responses to a variety of customer requests
Work effectively in both a team and an independent setting
Computer Skills:
Knowledge of how to use a desktop computer system
Excellent typing abilities
Demonstrates the ability to navigate websites successfully
Exhibits an ability to learn through a variety of media
Problem Solving Skills:
Detail-oriented and organized
Ability to remain calm in highly escalated situations
Approaching customer issues in a rational, logical and alytical method
Effective problem-solving abilities including decision-making, time management, and immediate prioritization of tasks as they are assigned
What we offer:
Attractive salary package
Daily delicious meal
Professional Training
Amazing and positive atmosphere at work
Opportunities to grow career and position wise within the company
Intetested candidates please send CV to the following email:
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