Technical Support Engineer

  • Објавен пред 4 недели
  • HeadHunter
  • Активен до 01.06.2019
  • Позиција: Останато
  • Локација: Скопје

Job Good! Life Good!

The HeadHunter Group is an innovative Staffing and Recruiting Company operating in Albania, Kosovo, Montenegro, Macedonia, Bosnia & Herzegovina, Greece, Cyprus, Serbia and USA. We offer the newest mentality in Staffing industry and our core business are Candidates and Clients. For our international client, world-leading video-centric smart IoT solution and service provider we are looking for:  
 

 

                                                              Technical Support Engineer


 

JOB DESCRIPTION

As a Technical Support Engineer, you will work with customers to resolve technical issues and provide “how to" training sessions regarding our proprietary products.

  •  Introduce new product features to the Channel Customer, help customer to select and configure products.
  • Respond to customers, to help solve technical problems;
  • Training technical staff of Channel Customer’s, helps them improve the level of technology;
  • Understand and consolidate customer demand for products, feedback to product department for product improvement;
  • Cooperate with sales staff, analysis of the practical needs of customers, provide a complete project plan;
  • To complete the project, the bidding work, to help customers make the tender documents, make project tender, according to the required standard;
  • Assist sales to determine phase of the operation of the project to understand the real project status, forecast project risk and seek the solution;
  • To coordinate resources, provide technical support;
  • Integrators to maintain good relationship with a third party, in engineering can recommend each other, mutual benefit and win-win progress;
  • Cooperate with the Marketing, for Dahua, propaganda Dahua technology and concept to the customer, the spirit Dahua products, help customers to better understand Dahua market, at the same time get more feedback from the market.

 

DESIRED PROFILE

  • Network, communications, computers and other related fields;
  • Familiar with OFFICE software, know sniffers, NCOM caught, such as commonly used network serial port caught tools;
  • More than 2 years related experience.
  • Please the customer mentality
  • Sense of Humor

 

Job Snapshot

  • Employment Type: Full time
  • Job Type: Engineer
  • Education: Bachelor’s degree
  • Experience: 2 years’ experience at least
  • Manages: No needed
  • Industry: Network, communications, computers and other related fields;
  • Required Travel: Possibility

 

REMUNERATION/ SALARY:  Competitive.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Are you interested in a new challenge in an innovative company? Have you answered well our questions related this position? Then we look forward to getting to know you and offer to you a very innovative challenge that will change your life forever! The interested candidates are invited to send their application documents (a Cover Letter and a CV in English) at: rabota@theheadhunter.com if you have any technical questions related the application, please, contact directly Mrs. Julijana Minovska on no. + 3892 3 111 741 (Monday - Friday) until 31.05.2019.  All Candidates that apply, please write the job position that you are applying for, in the “Subject Line”.
 

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Please be informed that only the candidates selected for the interviews shall be contacted. Name your CV in the following format (name [space] surname [space] CV). Be easily recognized!

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