Infrastructure Team Lead

  • Објавен пред 4 месеци
  • Allocate Software
  • Активен до 17.04.2020
  • Позиција: Програмер/информатичар/дизајнер
  • Локација: Скопје

Come, join us - Let’s work together to create a better world.

We are looking for a new team member, Infrastructure Team Lead. Do you want to learn and grow, to work in a dynamic global environment filled with everyday stories?

Allocate Software is a leading international provider of workforce management software. Our application suite helps thousands of hospitals and healthcare organisations manage and optimise teams of nurses and doctors to improve patient care. We are a global company with 600 employees and offices in the UK, Sweden, Denmark, Germany, USA and Australia.

We are a fast growing technology company and are establishing a new software development centre in Skopje.

Producing software products to a high level of quality is crucial to our success as a company, particularly as our products are used by healthcare organisations. The company has decided to invest significantly in an exciting new Continuous Delivery initiative to improve quality and speed to market of our products.


Role Summary:
The Infrastructure Lead will lead a team of Infrastructure engineers providing mentoring and prioritisation of workload. The role is hands on offering 3rd line support for any technical or service issues that impact or affect the global  infrastructure. 

Prerequisites for this role are strong technical skills, excellent interpersonal skills with the ability to communicate effectively at all levels of the business and prioritise requests.


  • Manage the global infrastructure and services
  • Proactive monitoring of all technology systems
  • Lead a team of Infrastructure Engineers
  • Build and maintain vendor relationships to ensure service standards are adhered too
  • Identify infrastructure risks and create plans to ensure security, availability, reliability, serviceability and disaster recovery
  • Ensure all procedures are suitably documented and published in accordance with service standards
  • Interact with the Service Desk to help resolve IT-related 3rd line incidents and provide answers in a timely manner
  • Escalate calls to internal and external support providers where necessary


Skills/Qualifications/Experience Required:

Essential Technical Requirements:

  • Virtualisation Technologies; Microsoft Hyper-V
  • Networking (LAN, WAN)
  • SAN Storage array
  • Windows Server 2012
  • MS Exchange 2016
  • Office 365
  • Skype for business 2016
  • Active Directory Management
  • Cyber security 


Interpersonal Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a team environment
  • Strong analytical and problem solving skills
  • Self-motivated
  • Have the ability to work to tight deadlines
  • Proven experience in Service Management 
  • Good attention to detail
  • Be able to deal at all levels inside and outside the organization
  • Organised and methodical, dealing with numerous tasks
  • Willing, professional and flexible
  • Work out of hours as required for System upgrades


What we can offer you:

  • Comfortable, friendly, professional and supportive work environment
  • Private health insurance
  • Social and sport benefits
  • Business travels to the U.K.
  • Possibility for personal and professional growth with ongoing training and support
  • Work from home - several times per month
  • Allocate refferal bonus
  • Opportunity to gain international business experience within a fast-paced global dynamic organization, working for world high class companies


If you are interested in working as part of an international team in a dynamic environment and are passionate about working with modern technologies then we would like to hear from you.


Please apply on the link below: