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Role Summary:

The Senior Infrastructure security engineer will work alongside the Head of Infrastructure to support the global infrastructure which supports the business systems, applications and processes. This role will work with the IT team to develop an effective and workable framework for delivering an integrated IT infrastructure and services.

Prerequisites for this role are strong technical skills, excellent interpersonal skills with the ability to communicate effectively at all levels of the business.

 Responsibilities:

• Supporting the Head of Infrastructure in driving transformation within the business
• Act as a technical lead on infrastructure projects
• Mentoring, supporting and upskilling junior members of the team, as well as the wider infrastructure team
• Contributing to improving quality and ways of working in the Infrastructure team
• Supporting the transition from traditional infrastructure management into a modern, cloud-based approach.
• Designing of secure, scalable high available hosting infrastructure architecture solutions
• Supporting technical discovery for initiatives to improve our IT systems and security posture
• Keeping up to date with cloud technology (primarily Azure) and the architectural possibilities within Azure
• Supporting the wider business in maintaining our security compliance e.g. ISO 27001, SOC 2 and Cyber Essentials (Plus)
• Ensuring backup and recovery infrastructure is improved, maintained, and tested
• Manage the group’s Technology infrastructure and services
• Proactive monitoring of all technology systems, working closely with the Service Desk
• Ensure all procedures are suitably documented and published in accordance with service standards
• Interacts with the Service Desk to help resolve IT-related 3rd line incidents and provide answers in a timely manner
• Escalate calls to internal and external support providers where necessary

 Requirements

We need you to have:

• Strong IT background around support and system administration
• Strong infrastructure capabilities
• Identity & access management experience (Azure AD, AD DS, Azure AD DS, SSO)
• Strong experience of supporting on-prem and cloud services
• Strong experience in Microsoft 365 cloud services
• Device management experience (Intune/DesktopCentral)
• Excellent experience of Windows Server, IIS, Active Directory
• Good experience of IP networks across firewalls, routing & switching, VLANS and VPNs and remote access
• A strong understanding of working with best practices in Cyber Security

Bonus points if you also have specific experience with:

• PowerShell and scripting experience
• Virtualisation/Virtual Desktop experience
• Good general knowledge in Linux systems
• ITIL framework experience
• Azure certifications

Interpersonal Requirements:

·       Strong communication and interpersonal skills

·       Ability to work in a team environment

·       Show effective use of time management skills

·       Strong analytical and problem solving skills

·       Self-motivated

·       Have the ability to work to tight deadlines

·       Good attention to detail

·       Be able to deal at all levels inside and outside the organisation

·       Organised and methodical, dealing with numerous tasks

·       Willing, professional and flexible