За компанијата: Concentrix is a globally successful outsourcing service provider. Our worldwide locations are already characterized by highly diverse customer service staff. Concentrix welcomes different cultures and...
повеќе за компанијата »Responsibilities do contain, but are not limited to:
Recruitment and Selection:
- Develop and maintain job descriptions for various roles.
- Coordinate recruiting & onboarding process with hiring managers to identify and meet staffing requirements.
- Oversee compliance of the onboarding process for new hires
Training and Development:
- Identify skill gaps, recommend, develop, and implement training programs for Production Management Team
- Address performance issues through coaching, counseling, or disciplinary action as necessary.
Employee Relations:
- Mediate conflicts and serve as a point of contact between employees or between employees and management.
- Conduct exit interviews to gather feedback and identify reasons for turnover.
- Analyze turnover data to identify trends and areas for improvement.
Employee Benefits and Compensation:
- Administer employee benefit programs such as payroll, health insurance, and employee benefits package.
- Review and benchmark compensation packages to ensure competitiveness in the market
HR Administration:
- Maintain accurate employee records and HR databases.
- Process payroll and manage timekeeping systems.
- Ensure compliance with legal requirements related to employment, including documentation and reporting.
- Collaborate with other departments to implement initiatives that enhance the customer experience and employee satisfaction.
Employee Safety and Wellness:
- Implement safety protocols and procedures to ensure a safe working environment for customer service representatives.
- Promote employee wellness programs and initiatives.
- Address any health and safety concerns raised by employees promptly.
Profile:
- Proven working experience as HR Manager or another HR Executive
- Very good knowledge of English, knowledge of German would also be desirable.
- Good accounting skills in finance, wages preparation
- People oriented and results driven.
- Demonstrable experience with Human Resources metrics
- Knowledge of HR systems and databases
- Ability to design strategy along with leadership skills
- Excellent active listening, negotiation, and presentation skills
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
- In-depth knowledge of labor law and HR best practices
- Degree in Human Resources or related field
What we offer:
- Working and growing together with us, by having international exposure.
- Mutual recognition and appreciation in a good working atmosphere
- Secure employment contract
- Flexibility and freedom to own and create your projects.
- Competitive salary, bonuses, and lots of benefits.
- Private health insurance
- Gym membership
- Praying room
- Free Coffee
- Fruits every week
Application deadline: 17.03.2024
Go ahead and apply now without any hesitation. We would love to get in touch with you and get to know you better!