Allocate Software is a global software company that designs innovative products to optimise complex organisations.
We have taken expertise from a number of industries and applied this to the specific issues and complexity of healthcare. Today we focus on delivering software tools to help healthcare institutions manage their staff safely and efficiently so that they can deliver exceptional care to all their patients. We have customers in 11 countries, with 800,000 people deployed using our software in over 800 organisations.
Role Summary:
The HR Business Partner (HRBP) based in the Skopje office, will be responsible for providing on-the-ground HR support for all employees within Macedonia; spanning all Allocate business units that operate in Skopje.
You will provide managers with relevant advice and guidance, enabling them to lead and manage their teams to higher performance blending both local legislative requirements and Allocate’s culture and general approaches to leadership. You will assist in the design and delivery of Group-wide HR programmes including leadership development and other soft-skills based programmes. Your eye for detail will ensure employee data is accurate while also carrying out reporting using the HRIS as required. You will also work with the local Lead Recruiter on onboarding activities.
Responsibilities:
• Consult with line management and provide daily HR guidance
• Manage and advise on all employee relations issues including management of grievances ensuring compliance with local laws and good commercial outcomes
• Work with local managers to address employee engagement actions and interventions
• Conduct HR metrics reporting as required in line with the company’s reporting cycle
• Work closely with the office management team ensuring operational HR processes are managed efficiently and effectively
• Participate in global HR projects and the success implementation of programmes within Macedonia
• Conduct local leadership and soft-skills training programmes within Macedonia
• Perform local exit interviews keeping abreast and ahead employee engagement and business risks
• Carry-out periodic (employment) market research to identify potential risks to Allocate’s operations, including but not limited to future attrition issues
• Update employee data within the HRIS as required — ensuring accuracy and ongoing integrity of employee data
• Maintain all data sources for Macedonian employees including but not limited to training records, surveys and recruitment pipeline
• Prepare engaging PowerPoint presentations as required
Core Competencies:
• Building Relationships – Able to develop effective relationships with Allocate colleagues and customers. Able to respond appropriately to feedback.
• Influencing and Impact – Act in a professional manner, and exhibit the required behaviour that should act as an example to other employees. Needs to delegate tasks, responsibilities and authorities effectively. Effective at identifying goals and objectives, and motivating and leading others towards their achievement. Able to network throughout the wider Allocate business and the user community.
• Team Leading – Able to lead and inspire other to increased levels of performance both within a direct team and the broader organisation.
• Leading Change - Positive about change, adapting rapidly to changing circumstances and encouraging flexibility in others. Identifies and implements improvements to service delivery, engaging people in the change process and encouraging them to contribute ideas.
• Problem Solving and Decision Making – Gathers, verifies and assesses all appropriate and available information to gain an accurate understanding of situations. Considers a range of possible options, evaluating evidence and seeking advice where appropriate. Makes clear, timely, justifiable decisions, reviewing these as necessary. Balances risks, costs and benefits, thinking about the wider impact of decisions. Exercises discretion and applies professional judgement, ensuring actions and decisions are proportionate and in the interest of the relevant stakeholders.
• Commercial and Business Awareness – Able to balance the financial, quality, people and customer expectation related risks typical within healthcare IT and associated with Allocate solutions.
• Communication – Effective communication skills suitable for the management of and liaison with colleagues within the team and senior management, both on a one to one and one to many basis. Demonstrate effective communication, both orally and in writing, with colleagues and customers including producing reports, preparing, organising and delivering presentations using appropriate tools and techniques, and taking a leading role in meetings and discussions.
• Understanding Allocate – Aware of Allocate strategies, policies and procedures. Aware of how the organisation operates.
• Innovation, Flexibility and Adaptability – Undertake tasks with a positive attitude and respond well to management and customer requests. Must be prepared to meet business goals and respond well to change.
• Industry Trends & Developments – Must take initiative to ensure technical skills and specialisations are kept up to date in line with industry developments and ensure that all relevant skill sets are current.
Skills/Qualifications/Experience Required:
• Bachelor’s Degree (or equivalent experience)
• One to 2 years operational HR experience — delivering tactical and operational solutions across a variety of stakeholders
• Strong experience navigating Macedonian employment law and regulations
• Demonstrable experience operating in and navigating the software development market within Skopje
• Possesses an ability to build strong working relationships with a variety of people (and personality types)
• Strong experience working in a metrics based environment
• Excellent use of Excel and PowerPoint
• Possess a strong ‘bias to action’ — demonstrates a strong outcomes based approach to work
• Business level grasp of English — both written and verbal
What we can offer you:
Comfortable, friendly, professional and supportive work environment
Private health insurance
Opportunity to gain invaluable experience in all aspects of events within a fast-paced global dynamic organization
Opportunity to gain international business experience, working for world high class companies
Possibility for personal and professional growth within a stable environment with ongoing training and support
Social and sport benefits
Business travels to the U.K.
Work from home - several times per month
Please apply on the link below:
http://hrbrg.co/0sa6er