IT Support Specialist

За компанијата: Panteleon GS is building a world-class team of top finance, accounting, and logistics professionals to support our continuously growing roster of clients. If you’re ready to take the next step and build... повеќе за компанијата »

Активни огласи од Пантелеон ГС:

IT Support Specialist - Personal Assistant to the CEO - Account Executive

We are looking for a skilled IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical assistance, troubleshooting, and resolving IT-related issues for our employees. The ideal candidate will have a strong technical background and excellent problem-solving skills.

Responsibilities:

Technical Support & Troubleshooting

  • First-line support for hardware, software, and network issues.
  • Troubleshoot desktops, mobile devices, and office equipment.
  • Document issues for the knowledge base.

User Management & Training

  • Set up accounts in Microsoft 365, Active Directory, etc.
  • Assist users with common applications.

Software & Hardware Maintenance

  • Install, update, and maintain software and security systems.

Network & System Support

  • Handle network troubleshooting, Wi-Fi, VPN, and VoIP support.

Documentation & Reporting

  • Maintain process and incident documentation, report trends, and track service tickets.

  Onboarding & Offboarding

  • Set up devices and access for new hires, provide basic training.

Qualifications:

  • Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).
  • Proven 2+ years of experience working as an IT Support Specialist or in a similar technical support role.
  • Able to work 15.00 - 23.00 h (US working hours).
  • Strong knowledge of computer systems, hardware, software applications, and networking concepts.
  • Experience with troubleshooting common hardware and software issues across different platforms (Windows, macOS, etc.).
  • Familiarity with Active Directory, Office 365, and remote support tools.
  • Excellent problem-solving and analytical skills, with the ability to think critically and provide innovative solutions.
  • Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical individuals.
  • Ability to work well under pressure, prioritize tasks, and manage time effectively.

What we offer:

  • A dynamic, proactive and friendly work environment where your contributions are valued.
  • Competitive salary to recognize and reward your achievements.
  • Private health insurance coverage for your well-being.
  • FitKit Membership to support your physical fitness, mental health and overall wellness.
  • Fancy offices in the city center.
  • Day off for your birthday.

Сакаш да те препорачаме кај компаниите?

Слични огласи »

Внеси нов оглас

барај огласи за вработување » барај останати огласи »