Retail Manager

За компанијата: The HeadHunter Group, е иновативна компанија за вработување и регрутација, со свои канцеларии во Македонија, Албанија, Косово, Црна Гора, Босна и Херцеговина, Србија, Кипар, Грција и САД. Ние нудиме највисок... повеќе за компанијата »

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The HeadHunter Group
 is an innovative Staffing and Recruiting Company operating in Albania, Kosovo, Montenegro, Macedonia, Bosnia & Herzegovina, Serbia, Cyprus, Greece and USA. We offer the newest mentality in Staffing industry and our core business are Candidates and Clients. 

For our Client, we are looking for:   

Retail Manager 

The Retail Manager is accountable for directing the sales, operations and customer service strategies and activities in all retail stores to meet market and Apple standards in alignment with the company's vision. S/He leads the team through continuous feedback and coaching, follows up regularly on sales and stock performances and implement development and expansion plans.

Main Duties and Responsibilities

Technical and Operations

  • Strategy and Planning: Develop sales and operational strategies with the General Manager.
  • Goal Setting: Set and monitor store goals, ensuring they align with company policies and standards.
  • Budget Management: Assist in creating and managing the store's budget, optimizing costs as necessary.
  • Sales Targets: Establish and monitor sales targets, incentive plans, and commissions.
  • Performance Metrics: Aim to achieve key performance indicators (KPIs) such as profit margins, markdowns, average transaction value (ATV), and units per transaction (UPT).
  • Brand Promotion: Promote existing brands and introduce new products in the store.
  • Store Operations: Oversee store openings, closings, and renovations.
  • Sales Oversight: Monitor sales performance, prepare forecasts, and take corrective actions.
  • Reporting: Generate regular performance reports to support operational decisions.
  • Store Visits: Conduct store visits and meetings to review performance, marketing activities, and staff training.
  • Stock Management: Review stock levels and coordinate with relevant departments for timely actions.
  • Market Analysis: Conduct market studies and competitor analysis, providing recommendations.
  • Customer Feedback: Address operational problems and customer complaints promptly.

Talent Development

  • Lead and coach the team cultivating empowerment and ownership;
  • Develop capabilities and secure a solid succession plan;
  • Conduct regular performance reviews, identify training needs and oversee development plans.


  • Bachelors degree in Business Administration or any other related field
  • Experience At least 8 years of relevant experience

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Are you interested in a new challenge in an innovative company? Have you answered well our questions related this position? Then we look forward to getting to know you and offer to you a very innovative challenge that will change your life forever! The interested candidates are invited to send their application documents (a Cover Letter and a CV in English) at: [најави се за да го видиш е-маилот] if you have any technical questions related the application, please, contact directly Sashka Malinovikj on mobile no. +389 70 370 649(Monday - Friday).

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Please be informed that only the candidates selected for the interviews shall be contacted. Name your CV in the following format (name [space] surname [space] CV). Be easily recognized!

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